Contact Us

At HearthSupplyCo, we are here to help with questions about our sofas, furniture details, orders, shipping, returns, and refunds.

Whether you need help choosing a product or assistance with an existing order, please contact our customer service team.

Customer Support

Email: sales@hearthsupplyco.com
Phone: +1 (315) 528-6457
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)

Business Address

HearthSupplyCo
500 Ygnacio Valley Rd
Walnut Creek, CA 94596
United States

How We Can Help

For faster assistance, please include your order number when contacting us about an existing purchase.

You can contact our team for help with product information, order status, delivery questions, damaged or missing items, return requests, and refund inquiries.

We aim to respond to customer inquiries as promptly as reasonably possible during our service hours.

Thank you for choosing HearthSupplyCo.