Terms of Service

Effective Date: October 13, 2026

Welcome to HearthSupplyCo. These Terms of Service govern your access to and use of our website, including purchases of sofas and other furniture products. By using our website, you agree to these terms and any applicable policies published on our site.

Website Use

You agree to use our website only for lawful purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, or submit false or misleading information.

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, customers, or business.

Product Information

We make reasonable efforts to describe and display our products accurately. However, colors and textures may appear different depending on your screen settings, lighting, and device. Minor variations in dimensions, finishes, or materials may also occur where disclosed or inherent to the product.

Please review product descriptions, dimensions, materials, delivery details, and other available information before placing an order.

Pricing and Orders

Prices and product availability may change without prior notice. An order confirmation does not necessarily mean that an order has been finally accepted if additional verification is required.

We reserve the right to cancel or refuse an order where there is a reasonable basis, including suspected fraud, pricing or listing errors, inventory issues, or incorrect order information. If payment has already been collected for an order that we cancel, we will arrange an appropriate refund.

Payments

Payments are processed using the methods displayed at checkout. You agree to provide accurate billing and contact information and authorize the applicable payment provider to process your transaction.

Shipping, Returns, and Refunds

Shipping estimates, return eligibility, cancellation requests, and refund processing are governed by our Shipping Policy and Refund and Return Policy. Please review those policies before purchasing.

Intellectual Property

Unless otherwise stated, website content, including text, graphics, branding, photographs, and design elements, belongs to HearthSupplyCo or its respective rights holders. You may not reproduce, distribute, or commercially use such content without authorization, except as permitted by law.

Third-Party Services

Our website may use third-party services or link to external websites. Those services may be governed by their own terms and privacy policies. We are not responsible for third-party websites to the extent permitted by applicable law.

Disclaimer and Limitation of Liability

To the extent permitted by law, our website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes or limits a right, remedy, or liability that cannot lawfully be excluded or limited. To the extent permitted by applicable law, HearthSupplyCo is not liable for indirect or consequential losses arising from the use of our website or products.

Changes to These Terms

We may update these terms when necessary. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms to the extent permitted by law.

Governing Law

These terms are subject to applicable laws. Any governing-law or jurisdiction provision will be interpreted in accordance with mandatory consumer protections that apply to your purchase.

Contact Us

Store: HearthSupplyCo
Email: sales@hearthsupplyco.com
Phone: +1 (315) 528-6457
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (ET)
Address: 500 Ygnacio Valley Rd, Walnut Creek, CA 94596, United States